Eco-Friendly Botanical Tapers
Illuminate Naturally
Frequently asked questions
At ANSA, we pride ourselves on crafting our candles and skincare products by hand using only the finest natural ingredients. Our formulations are free from harmful chemicals and synthetic fragrances, ensuring a clean and safe experience for our customers. Each product is thoughtfully designed to provide not just aesthetic pleasure but also therapeutic benefits, making them a perfect addition to your daily wellness routine.
Yes! All ANSA products are 100% vegan and cruelty-free. We are committed to ethical practices and ensure that none of our products are tested on animals. Our ingredients are sourced responsibly to align with our values of sustainability and compassion.
To get the most out of your ANSA candles, we recommend trimming the wick to about 1/4 inch before each use. This helps reduce soot and allows for a cleaner burn. Additionally, ensure that you burn the candle for at least an hour but no more than four hours at a time to avoid tunneling. Finally, store your candles in a cool, dry place away from direct sunlight to preserve their scents and integrity.
Yes, we do offer customization options! At ANSA, we love to work with our customers to create personalized candles and skincare products that meet their unique preferences. Whether it's a specific scent combination or tailored skincare needs, please reach out to us directly to discuss how we can bring your vision to life!
We want you to love your ANSA products! If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy. Please ensure that the products are unopened and in their original packaging for a full refund. For opened items, we are happy to work with you on exchanges or store credit. Just contact our customer service team for assistance!